Jacqui Marden - Acting CEO
Queen Victoria Care has 2 residents who have tested positive to COVID-19 following our resident testing on Monday 3rd January 2022.
Jacqui Marden, Acting Chief Executive Officer says the health, safety and wellbeing of residents of Queen Victoria Care is of the highest priority.
A number of health measures are being implemented. Testing has been undertaken for staff at Queen Victoria Care and residents have been isolated. Personal protective equipment (PPE) has also been provided to ensure the safety of residents and staff. The introduction of visitor restrictions at Queen Victoria Care which will limit access to essential staff and visitors only, has been undertaken to protect residents and staff.
We recognise this is a difficult time for families and friends, but we are committed to providing the latest information and updates, and alternative methods of connecting with their loved ones. We have additional Leisure and Lifestyle team members specifically dedicated to residents to ensure connections with family are happening via technology or the staff themselves spending time ensuring their emotional well being is of utmost priority.
We thank the families and friends of our residents for their understanding and will continue to work and communicate closely together. “Please be assured the Queen Victoria Care staff are doing their absolute best and we want to acknowledge their support and professionalism during this challenging period.”