Residential Care

Residential
Aged Care

At Queen Victoria Care, our Person-Centred Approach ensures that every individual is seen, heard and valued. We take time to understand each person’s story, preferences, routines and goals, and we work in genuine partnership with residents, families and representatives to shape care that reflects what matters most to them.

 

The people at QVCare are unique, and our model of care reflects this. In line with the strengthened Aged Care Quality Standards, our Person-Centred Approach ensures that residents, their relatives and our staff are active partners in care, decision-making and daily life. We listen to what matters most to each person, respect their choices and preferences, and support their dignity, independence and right to take informed risks.

 

 

We work to map resident experience journeys through our Partnerships Engagement Strategy, reaching out to residents and families to discuss their needs when they choose to live at QVCare. Ensuring the resident experience from the beginning and along the way meets their care and social needs, when they choose to live with us. Our model of care, our welcoming process now reflects the touch points that were highlighted through speaking with residents and families, enriching the connection between residents, families, and staff.

 

Our Wellness and Reablement Program promotes healthy ageing, with some outstanding stories and results for residents participating in gym and pool activities – this includes individual and group sessions, such as Chair Fun and Fitness. We are incredibly proud that our dedicated Wellness Lead, Therese Best, won the Aged and Community Services Australia Employee of the Year for Tasmania in 2021 and the National Aged and Community Services Australia Employee of the Year for 2021.

Clinical care

Providing clinical care according to the needs of residents is an important part of our services. We are committed to providing safe, quality care according to best practices and evidence-based research. We ensure that our workforce has the skills and competency to conduct the highest level of care for our resident, so they are cared for with dignity and respect.

We ensure that our clinical care services operate according to the highest standards, with state-of-the-art facilities and processes, so that residents and families can have peace of mind knowing they are receiving the best possible care, on their terms.

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Additional Services

At QVCare every resident receives above average levels of meals, service & activities to better enjoy their stay with us. These services are packaged and all-inclusive and called Additional Services

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Accommodation Options and Pricing

  • Our Aged Care Home caters for the full spectrum of needs and lifestyles including high needs care. We offer a number of accommodation options including:
  • Garden view Rooms
  • Riverview Rooms
  • Hills cape Rooms
  • Courtyard Rooms
  • Partner Rooms

To learn more about the specific features and pricing for each room type, please refer to our Room Pricing

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Residential Aged Care

At Queen Victoria Care, our Person-Centred Approach ensures that every individual is seen, heard and valued. We take time to understand each person’s story, preferences, routines and goals, and we work in genuine partnership with residents, families and representatives to shape care that reflects what matters most to them.

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Residential Aged Care Respite

QVCare has three designated types of services for short-term care which are allocated according to need through the Australian Government’s centralised allocation systemQVCare offers three designated types of short-term care services, each designed to support older Tasmanians during periods of transition, recovery or increased need. All short-term care placements are allocated based on assessed need through the Australian Government’s centralised allocation system, ensuring equitable access and timely support for those who require it most.

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Wellness and Reablement

Our Wellness and Reablement Program continued to promote healthy ageing. Here at Queen Victoira Care we have desgined a contemporary, best practice Wellness and Lifestyle Program that enables residents to be supported to continue to lead lives of meaning, independence and purpose.

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Palliative Care

This booklet is intended as a guide for families and friends. It is not exhaustive, but it is hoped that the information will help families to understand and assist with the care of their loved ones, especially when they are dying.

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