Facility Update 5th May 2022

Department of Health has declared the Outbreak over and no further testing is required at this stage


Since our PCR testing clinic conducted on Tuesday 3rd May, we can happily report that we have had no further residents that have returned a positive result. As we have not had a Positive case in over 7 days, the Department of Health has declared the Outbreak over and no further testing is required at this stage.

I would like to extend my thanks to our staff for their incredible efforts over this very challenging period for Queen Victoria Care. Our IPC Clinical Lead, Kelly Moore and Wendy Chamberlain for their Leadership and dedication to the organisation in navigating us out of this outbreak. It goes without saying each and every staff member have gone above and beyond, we will be making sure they are recognised.

The Outbreak was declared 20th March 2022, concluding 4th May 2022.

All areas of the facility have now returned to pre-lockdown status. This is called Green Zone.

To ensure the safety of residents, staff and visitors, the transition out of Outbreak mode will be staged to reduce risk of further cases.

Visits to residents will continue to be pre booked through reception by calling 6243 3100 - (please call during office hours 8.30 am and 4.30 pm to book)
  • Visits are to occur between the hours of 8.30 am and 4.30 pm (exemptions available for other times)

  • Only arrive at your booked time, due to traffic flow, we are unable to let you enter earlier.

  • A RAT is to be completed prior to entry, please arrive 15mins early to complete - these are supplied at reception. The result must be negative for you to be able to enter.

  • N95 masks and eye protection are to be worn on entry (both supplied), and to be kept on for the duration of the visit.

  • Visits are limited to 2 people per resident at any given time. You may be asked to change time if able due to high traffic times.

  • Social distancing must be maintained during visit.

  • Visits must only occur in the resident's room, not communal areas.

  • Visitors must comply with all directions provided to them from staff.

The close contact rules for the community changed on 2nd May 2022, with reduced limitations on isolation. Visitors who are deemed close contacts are still not able to visit an aged care facility until their isolation period is over, and they are negative. Please read the following information for further details

We have some wonderful plans to celebrate Mother's Day and look forward to inviting you to celebrate with us.

kind regards

Jacqui Marden
Acting Chief Executive Officer