Covid Updates

Facility Update 15th March 2022

Message from the Covid Outbreak Mangement Team

Dear Families, Representatives and Independent Living Residents,


The QVC COVID management team have met to discuss the impact on the community transmission of the changes to the mandatory wearing of masks in most public settings.

During this meeting we have considered a number of factors including the increase of positive cases displaying no symptoms, the incubation period and our transmission risk assessment. We have also been watching the daily positive COVID case numbers in Tasmania and have decided that we need to increase our screening measures to ensure the safety of our residents, staff and visitors.

We understand that not everyone will be happy with the decision made. However, we believe this decision is our best line of defence to prevent further lockdowns and ultimately maintain the health and quality of life for all residents living at QVC.

From tomorrow, Wednesday 16th of March, we will be requesting that all visitors (no matter what vaccination status) undertake a Rapid Antigen Test on arrival to facility for your visit.

This process will take approximately 15 minutes and therefore ask that you factor this time into your visit.

If you would prefer to utilise a Rapid Antigen Test of your own, please bring the result to your visit. This test must be done on the day of your visit.

For those visitors who attend the facility daily, you will only be required to undergo a Rapid Antigen Test every 2 days.

Staff will also be undergoing regular Rapid Antigen Testing during this period of time.

As per normal risk management, this approach will be monitored and reviewed daily.
You will be notified of any changes soon after review has occurred.

As part of our review process, we have been reading the zipline feedback. We have received a lot of feedback around the wearing of eye protection during visits.

As the purpose of wearing eye protection is to protect the wearer from transmission of COVID via airborne particles from a person not wearing a mask.

Due to the above, we have come to the decision to allow the wearing of eye protection among visitors to be optional.
Please note that our staff will still be required to wear eye protection.

In order to effectively manage the increased screening process, we will have a staff member available to assist you on arrival. For this reason we are needing to limit visiting hours to the following:

  • 8.30 am - 4.30 pm 7 days a week
  • Visitors will be asked not to visit between 12.15 and 12.45
  • Request for visiting outside these hours, please contact reception on 62433100 to request an exemption
  • It is preferred that visits are booked via Zipline https://qvc.zipline.app/welcome2(100%) or by calling reception

Visits are to occur in Resident's rooms and N95 masks are to be worn at all times during your visit.
From the 1st April 2022, it will mandatory for all staff and volunteers to be double vaccinated and have had their booster dose as well.

We ask that if you or a family member have visited QVC recently and have tested positive to COVID-19 that you please inform us.
This allows us to risk assess the situation and monitor your loved one for any signs or symptoms of COVID.

We continue with our ongoing prevention measures of:

  • Screening on entry to the facility
  • COVID double vaccination evidence to be provided prior to entry to the facility
  • The use of N95 masks and eye protection within the facility
  • Residents going out into the community are encouraged to wear masks
  • Any new admissions are being PCR or RA tested and placed into isolation until a negative test is returned
  • All staff to be double vaccinated and boosters will be mandatory from the 1st April 2022


If you have any concerns or questions regarding this information, please do not hesitate to contact us via email at covid@qvcare.com.au

Kind Regards,

Wendy Chamberlain